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Shipping Policy

Shipping Policy – Carryage & Co.

Last Updated: 16 February 2026

This Shipping Policy outlines how Carryage & Co. (“we”, “us”, “our”) manages order processing, shipping, and delivery for purchases made on https://carryageco.com/.

1. Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and public holidays) after confirmation.

  • Once your order is shipped, you will receive a shipment notification via email or SMS.

Please note:

  • During peak seasons, sales, or new launches, processing timelines may be slightly extended.

  • Orders placed after business hours will be processed on the next working day.

2. Shipping Coverage

  • We currently ship across India.

  • International shipping is not available at the moment. Updates will be made as and when this service is introduced.

3. Estimated Delivery Timelines

Delivery timelines vary depending on your location:

  • Metro Cities: 3–5 business days

  • Tier 2 & Tier 3 Cities: 5–7 business days

  • Remote Areas: 7–10 business days

These timelines are indicative and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

4. Shipping Charges

  • Free Shipping is available on all prepaid orders across India.

  • Cash on Delivery (COD): Additional charges may apply and will be displayed at checkout.

  • Any applicable shipping charges will be clearly shown before payment confirmation.

5. Order Tracking

  • Once dispatched, a tracking link will be shared via email or SMS.

  • Tracking updates may take up to 24 hours to reflect after shipment.

6. Delivery Delays

While we aim to deliver within the estimated timelines, delays may occur due to:

  • Courier partner delays

  • Weather or natural disruptions

  • Incorrect or incomplete shipping details

  • High order volumes during sales or promotions

Carryage & Co. is not liable for delays once the order has been handed over to the courier partner.

7. Incorrect Shipping Information

Please ensure that all shipping details are accurate at the time of placing your order.

Carryage & Co. will not be responsible for:

  • Deliveries made to incorrect addresses provided by the customer

  • Failed delivery attempts due to recipient unavailability

Additional shipping charges may apply for re-dispatch of returned shipments.

8. Lost or Damaged Shipments

  • If your order is lost or arrives damaged, please notify us within 48 hours of delivery.

  • We will coordinate with the courier partner to resolve the issue at the earliest.

9. Contact Us

For any shipping-related queries, please reach out to us:

 

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